How To Resolve OST Synchronization Error

In Microsoft Outlook, an offline folder (.ost file) is a locally stored file that is synchronized with your mailbox contents stored on Microsoft Exchange Server. The folders empower you to access them even when the mail delivery or network service is not available. The file converts into a usable .pst file as the synchronization process succeeds. But there can be several synchronization errors, due to which your .ost file might become unusable. In such cases, you might need to restore its contents from a backup stored as a .pst file. If it is not feasible, you should use a third-party tool to Convert OST to PST.

For an instance, you use Microsoft Outlook 2002 or 2003 with an offline folder. You press F9 to synchronize your .ost file with your Exchange Server mailbox, but fail to do so and come across the below error message:

"The file .ost cannot be accessed because it has been configured for use with a different mailbox."

If you close the application and try to perform synchronization again, you receive the same error message.

The Reason:
As the error message suggests, this error is encountered if you are attempting to synchronize the mailbox with an .ost file that is configured to use a different server or e-mail account. This usually occurs if you perform these steps in order:

You synchronize your .ost file with the mailbox 2-You perform some changes in name of either e-mail server or mailbox in your email account profile.

Doing so makes the current .ost file unusable.

Best Possible Solution
Create a new email profile with the desired account settings and restore data using any of the below solution:

1. You can then include the .pst files maintained as a backup of previous .ost file.


2. You can also copy this information to a .pst file from your mailbox after changing the changed email settings back to the original state.


3. If applying the above solutions are not possible, Convert OST to a usable .pst file.

Convert OST to PST are powerful applications that are competent to convert an usable .ost file into a usable .pst file after any type of crash.

Stellar Phoenix Mailbox Exchange Desktop is an effective utility that converts an .ost file into a .pst file. It can Convert OST by maintaining data integrity. Designed to perform safe file conversion, this utility can restore all file objects including emails, notes, journals, tasks and more. It is compatible with Outlook 2003, 2002, 2000, 98 and 97.

Microsoft Exchange Server Troubleshooting

The Windows Exchange Server software suite is developed and supported by Microsoft. Microsoft Exchange is used to download, manage and organize email, contact data and calendars on a server network. The Windows-based Exchange server is also often used for mobile data, such as email on a smartphone. Occasionally, errors may be encountered when working within the Exchange framework. Learn how to troubleshoot the Windows Exchange Server network to identify problems and restore your Exchange server's functionality.

You can troubleshoot the exchange server very easily and efficiently with the following given steps;

1. Restart the computer or mobile device with which you are trying to access the Microsoft Exchange server. Occasionally, the issue may be due to software or hardware problems that interrupt the data transfer between the device and the server. These issues can often be easily solved by shutting down the hardware and rebooting the operating system. On a computer, click the "Start" menu and select "Shutdown" or "Restart." On a mobile device, press and hold down the power button or consult the manufacturer's manual.


2. Launch Internet Explorer. Visit the Microsoft Exchange support website. See the Resources section below for a link. Read the list of "Top Issues" published on the top of the web page. This list catalogs all current issues and problems that may be experienced by Exchange users, as well as solutions to the errors. Also, check that all Exchange patches and upgrades have been installed on the server. If you are a businessperson trying to access your company's Exchange server, you typically would not have permission to install upgrades. Contact your company's IT department for assistance in keeping your Exchange products synced with the latest Microsoft Exchange upgrades.


3. Download the official "Microsoft Exchange Troubleshooting Assistant." This program is developed and hosted by Microsoft specifically to pinpoint critical problems on an Exchange server and guide you through fixing the problem. Visit the Microsoft Exchange Troubleshooting Assistant website and click the "Download" button. See the Resources section for a link.


4. Click "Save" in the dialog box that pops up in the Internet Explorer browser. Wait for the download to finish before closing the browser. Depending on the speed of your Internet connection, this may take several minutes.


5. Double-click the "Microsoft Exchange Troubleshooting Assistant" icon on your computer desktop to begin the automated installation process. An installation wizard will appear to guide you through the process. Follow the on-screen prompts to complete the installation.


6. Open the "Microsoft Exchange Troubleshooting Assistant" by clicking the "Start" menu and selecting the program from the pop-up menu. Run the Troubleshooting Assistant and wait for it to generate a report on the status of your Exchange server. The Assistant will scan both the local machine and the server to determine where any potential problems may exist. If it identifies a problem, the assistant will give you a report on how to successfully solve the problem and fix the issue.

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